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A Tradition of Caring
Thompson Health has a long and proud history dating back to 1904. At Thompson Health, our corporate values communicate not only our mission and purpose, but also the manner in which we go about delivering quality health care and service to our community.
COMMITMENT is to our Customer. Our Customer is the patient, resident, family, doctor, client, Associate, volunteer and visitor- anyone to whom we provide service.
ACTIONS speak louder than words. We act in a professional and timely manner, and are accountable for our actions.
RESPECT - We treat every person with dignity, honor and appreciation. We avoid every intrusion into their privacy and hold their personal information in confidence.
EXCELLENCE - Our system is continuously providing outstanding care and exceptional service.
SERVICE - We serve with pride, creating a responsive and healing environment. This is what our team is all about.
Our objective is to continue to maintain a caring organizational climate which makes it possible to achieve these corporate values. This depends directly upon the performance of each associate. It is people, individually and collectively, that are our most important asset.
Thompson Health is widely recognized as a provider of high-quality medical care. We have received numerous awards, including the prestigious Governor’s Award for Excellence from the Empire State Advantage organization, and the Magnet designation for nursing excellence from the American Nurses Credentialing Center. Thompson Health began as a small community hospital more than 100 years ago. Today we are the premier health care provider for more than 120,000 people in upstate New York’s Greater Finger Lakes area. We have more than 300 practitioners, 1,400 Associates and 400 community volunteers and offer a full range of health care services.
Our System Includes:
F.F. Thompson Hospital is an ANCC Magnet designated hospital for excellence in nursing.
Thompson Health is a recipient of the Governor’s Award for Excellence.