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Case Management/Social Work

Social workers help people, help themselves.  At Thompson Health, our social workers work with individuals, families, groups, organizations and communities, providing advocacy, consultation, community liaison, counseling, discharge planning, information and referral. They advocate on residents' and patients' behalf upholding their rights and maintaining their access to services and support; always promoting the dignity and worth of the person.

Social workers are a vital link with community agencies and collaborate regarding the provision and availability of services, the care needs of our customers, access and gaps in services, and the expansion/creation of services to address the needs of the customers. As counselors, they provide emotional support that is critical to adjustment to illness and loss, understanding the importance of human relationships.

Whether they are supporting a resident and family member in adjustment, arranging home care services or providing end of life care and support, Thompson’s social workers are very special and compassionate people and are part of a team of dedicated, caring professionals working with you during your visit to Thompson Health. They provide services that support your social and emotional needs. Each social worker is specially trained in working in health care.

Some of the many services that our social workers provide:

  • Assessment of patient and family needs
  • Counseling and support for:
    • Emotional needs, crisis situations
    • Coping and adjusting to new illness and treatment
    • Grief and bereavement
    • Alcohol and drug use/abuse
    • Legal issues, such as adoption and custody
    • Financial needs
    • Educational and vocational needs
  • Advocacy for patients and families
  • Coordinate patient care conferences
  • Parent support groups
  • Information and referrals to community services and agencies
  • Assessment of discharge needs
  • Interpreter services for non-English speaking and hearing-impaired families

Social workers are available to all Thompson Health patients, residents and their families. Which includes Thompson Hospital, the MM Ewing Continuing Care Center, Sands Cancer Center and the Thompson Primary and Family Practices.