Pay Your Bill Quickly and Securely Online

Thank you for taking advantage of our Online Bill Pay feature! This service allows you to quickly and conveniently pay your hospital and/or physician bills.

Please Note:  As of December 1, 2021 all F.F. Thompson Hospital departments (except Primary Care and Pediatrics) will be moving to paperless billing. Billing statements will be sent via email or the MyChart mobile app, and payments may be made online or directly through the MyChart app. It’s simple, secure, and environmentally friendly. All hospital departments except Thomspon Health primary care and pediatrics participate in MyChart.

FF Thompson Hospital Primary Care and Pediatric Billing statements are mailed approximately every four weeks. Payment in full is requested upon receipt of your statement.

Don’t yet have the MyChart app? Sign up now at

To pay your bill, please have your billing statement in front of you and fill in the requested information below.

If you have more than one bill you would like to pay online, you will need to complete the form multiple times.

Please use the form below to quickly, conveniently, begin making your online bill payment to Thompson Health.

Please Note: Some Flex Spending Cards cannot be processed through the website, please call the cashier at 585-396-6514 to make a payment if yours is unable to be processed. 

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Your URMC Billing Statement

Online Billing

Note: Starting December 1, 2021, all UR Medicine patients with MyChart accounts will receive electronic statements in place of paper statements. You’ll be alerted to new paperless bills via email and/or the MyChart mobile app.

If you’re on MyChart but prefer to receive a paper bill: Sign in to your MyChart account, and in the menu, go to Billing Summary, and click on the paperless icon (Paperless Billing Icon: Leaf). On the paperless billing page, click the red “No thanks” button.

Please see our Paperless Billing Frequently Asked Questions for more information.

Want to speak to Thompson Health Patient Financial Services Team? Call (585) 396-6515.

Want to speak to URMC Patient Financial Services Team? Call (585) 758-7650 or 888-925-4301.

URMC My Chart

Sign in to your MyChart below or request access to get started. Please use MyChart to pay all F.F. Thompson Hospital bills online (except Thompson Primary Care and Pediatrics)




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