Important Phone Numbers
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Important Phone Numbers

  • Thompson Internal Compliance Hotline: (585) 396-6234 – Call with any concerns about improper, unethical, or non-compliant activities.

  • Thompson Health Radiology: (585) 396-6620 – Call when you need copies of Imaging Studies that were taken at FF Thompson Hospital.

  • Thompson Health Patient Financial Services: (585) 396-6515 – Call when you need a copy of your FF Thompson Hospital bill or have questions regarding your bill. Also call when you have an update to your demographic information. If changing your name, we will need an updated ID.

  • Thompson Health Patient Portal: (585) 396-6377
Contact Info

If you have any questions, please contact us:

Thompson Hospital
Health Information Management
Release of Information
350 Parrish St.
Canandaigua, NY 14424
Phone: (585) 919-3849
Fax: (585) 396-4761
or (585) 396-6929

Mon.-Fri. 9 am - 4 pm