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health
“You are as important to your as it is to you.”
– Terri Guillemets
Online Access
Last fall, Thompson’s family practice and rheumatology patients
began taking a more active role in their care by using a new online
patient gateway, offered at www.ThompsonHealth.com and
providing secure access to certain patient medical information.
Patients can now send and receive test results and other non-urgent
messages, request a refill for a prescribed medication, request
appointments and view or print current medications and allergies.
It’s all part of the transformation of Thompson’s family practices to
patient-centered medical homes (PCMH). Certified by the National
Committee for Quality Assurance, this care-delivery model offers
Delicious & Nutritious
a comprehensive, team-based approach, focused on preventive
care and resulting in greater patient satisfaction and lower
In partnership with the Women’s Veterans Health Care Program, hospitalization rates.
Thompson’s Spirit of Women program last May invited the
community to the New York Wine & Culinary Center for
a four-course dinner/demonstration with an emphasis on healthy
eating. Prepared by expert chefs, each course was heart healthy,
diabetes friendly, and low sodium, paired with low-sugar wines
from New York State. Recipes for each course were sent home
with attendees, each of whom had the opportunity to talk with
Thompson health and wellness experts including a registered
dietitian and a diabetes educator.
Aging Well
With wellness important at every age, Ferris Hills at West Lake
launched a monthly educational series for its residents in 2013,
offering presentations on everything from preventing falls to
knowing the early warning signs of Alzheimer’s. The series was Care Coordination
just one component of wellness offerings at the senior community,
which in the fall hosted a comprehensive senior health fair. Free
With healthcare reform heightening the importance of managing
seminars, free screenings and more than 30 exhibitors were high-risk conditions and chronic diseases, Thompson Health
featured in order to engage, educate and motivate individuals to
recently added three registered nurse (RN) care managers to assist
take responsibility for health improvements “from head to toe.”
in coordinating the care for these patients in the health system’s
family practices. All highly experienced, these nurses provide health
assessments, advocacy and coaching for patients who have recently
been admitted to the hospital or emergency room or who have
been identified as being at risk for admission.
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