Compliance Hotline


Use the Compliance Hotline – available 24/7 – to report a concern about improper or unethical behavior that you believe could jeopardize the integrity of the institution, including suspected violations of federal or state regulations. Caller indentity will remain confidential in accordance with Thompson Health policy and callers are protected under the Thompson Health Non-Intimidation/Non-Retaliation Policy.

Reports may also be submitted online. These reports may be made confidentially and anonymously, if preferred. You will receive a report number to reference for follow up. Reports are reviewed, investigated and documented through an independent service, working with the Compliance Office.


Members of our community who are Deaf or Hard of Hearing may provide information through the New york State Relay Service at 1-800-662-1220    

Additional Reporting Options

For associates other ways to communicate concerns include:

  • Their immediate supervisor or a department manager
  • Associate Services 585-396-6680

Integrity Matters - Thompson Health Compliance Office

Compliance Hotline

(585) 756-8888



Click or call any time to share a concern about improper, unethical or non-compliant activities.