Our Medical Practices are Still Open!

Chronic and other medical issues don’t take a break during pandemics and it’s very important to address any health issues while they’re minor rather than having them turn into a more serious situation.

We are actively evaluating already-scheduled appointments – converting most to online video or telephone appointments – and we can do the same with any immediate health concerns you or your family members may have.

Please don’t wait! Reach out to our office if you need us. We have several options to treat you without you having to come into the office. And in the instance where we feel it’s vital that you do come into the office, rest assured that we have taken every precaution to keep you safe.

Appointments and inquiries can be made in the following ways:

Your provider will decide whether a telephone call, online video visit or in-office visit is most appropriate for your situation. Healthcare insurers are now covering telemedicine (online video) visits to help you maintain access to care during the pandemic.

UR Medicine Thompson Health is here to support the health and well-being of our community during this difficult time. Again, we are eager to meet your needs and especially eager to head off any health concerns that have the potential of worsening if care is delayed.

F.F. Thompson Medical Practices (April 9, 2020)

* It is important that you keep up with your prescribed medications. Remember that the drive-thru at CMG Pharmacy is also open at 335 Parrish Street in Canandaigua. No need to even get out of your car.

Finger Lakes Family Care

 Part of F.F. Thompson Hospital 

 

Welcome to Finger Lakes Family Care in Canandaigua!
Health care for the whole family.

Newborn  Care • Pediatrics • Adult Medicine • Women's Health

23 North Street, Suite 5
Canandaigua, NY 14424

585-394-8170

Office Hours
Monday – Friday: 8 am – 5 pm
Closed 12 - 1 pm daily for lunch

Meet Our Staff

Robert L. Smith, MD, FAAFP
Leigh Lafferty, RN, NP
Erin Mahoney, RN, MS, FNP

If you need Urgent Care
If you have an urgent health care need outside of our office hours that can't wait for the next business day, then you may consider visiting a nearby Urgent Care Center
Parents/Guardians

Attention Parents/Guardians of Pediatric Patients:

If you need to send your child to their appointment with another caregiver, please download and read our policy and authorization form

Patient Information Guide
To ensure our patients are able to make the best possible use of the services we offer, here is some basic information about how we work.
Patient Information Guide
Coronavirus (COVID-19): Visitor Restrictions, Resources and Updates        How to Help