Spiritual Care

Spiritual Care is an integral part of health care at Thompson Health. We understand that healing and wholeness are a matter of the mind, body and spirit working together.

In our commitment to serve the needs of the whole person, we define spirituality in the broadest and most universal terms possible: that which gives meaning or purpose and belonging or connection to each person.  In this light, we seek to support each of our patients, residents, clients and their loved ones in a way that is meaningful and helpful to him or her.

Pastoral Care

Pastors, and other spiritual advisors throughout our health service region, regularly visit patients and residents at Thompson Health.  If you wish, the spiritual leader of your congregation will be informed of your admission to the hospital or the M.M. Ewing Continuing Care Center.

Religious Services

The M.M. Ewing Continuing Care Center offers its residents and loved ones several opportunities for worship and spiritual growth. Among these are services of worship, distribution of communion and Bible study.  Bible study and services of worship are available at Ferris Hills at West Lake, our senior community.

Prayer Before Surgery

Prayer request cards are available at the Pre-Admission Testing Department for surgery patients.  This card indicates that a patient would like members of the surgical team to pray with them before surgery.

The Chapel

The interfaith chapel is next to the hospital's main lobby. The chapel, open day and night for anyone who wishes to use it, offers a place for meditation and reflection.

Manager of Spiritual Care

M. Elizabeth Heffernan
M. Elizabeth Heffernan

Thompson Health employs a Manager of Spiritual Care, M. Elizabeth Heffernan. Heffernan previously served as a chaplain with St. Joseph's Hospital Health Center Network in Syracuse, and prior to that was director of mission integration and pastoral care for Franciscan Communities in Lindenhurst, Ill. She has a master's degree in theology from St. Bernard's School of Theology and Ministry in Rochester and did a one-year pastoral care residency through CHRISTUS Santa Rosa Health System in San Antonio, Texas. She is available to visit, counsel and pray with patients, residents, clients and their loved ones.

In addition, Chaplain Heffernan serves the spiritual needs of our associates and volunteers so that they may be better equipped to address the spiritual needs of the people they serve.  She can be reached at (585) 396-6486, by e-mail at Elizabeth_Heffernan@URMC.Rochester.edu, or you may forward your request to meet with her through any associate.

Volunteer Opportunities

We also provide the opportunity for volunteers to assist patients and residents at Thompson Health through the Spiritual Care Volunteer Program.  For more information on volunteering at Thompson - go to our Volunteer Page or contact the Chaplain’s Office at (585) 396-6486 or the Volunteer Office at (585) 396-6660.

Chaplain's Volunteers
Become a
Spiritual Care Volunteer

Thompson's Manager of Spiritual Care, M. Elizabeth Heffernan, is looking for volunteers to ensure that as many patients and residents as possible receive spiritual care at Thompson. If you are interested in finding out more about this very important & vital ministry contact Chaplain Heffernan at 585-396-6486.

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