Current Visitor Guidelines at F.F. Thompson Hospital

Here's what to know when visiting with loved ones. Keeping everyone safe is our # 1 priority!


Visiting Hours for F.F. Thompson Hospital

  • Visiting hours are between 8 a.m. and 8 p.m. daily

Visitation for Patients Admitted to the Hospital

  • Please note there are exceptions for admitted patients who are still boarding in the Emergency Department, as well as others as noted in the section below. At any given time two visitors may be at a patient’s bedside. 
  • All visitors must be 12 years old or older.
  • Individuals who are sick or suspected of having COVID, or those who have had a positive exposure in the past 10 days, may not visit.
  • Any aggressive or disruptive behavior by anyone will not be tolerated. Visitors demonstrating bad behavior as deemed by hospital associates will be asked to leave for the remainder of the patient's stay at the hospital.


  • Patients with COVID or awaiting a COVID test result: One visitor permitted. Visitors must wear personal protective equipment. No visitors in the ED and procedure areas unless one of the exceptions is met.
  • Emergency Department Patients:
    • One visitor at a time is permitted to be with the patient. However, the visitor does not have to be the same person; other designated individuals can visit with the patient throughout the duration of the stay, one at a time. If waiting room is too busy, visitors may be asked to leave.
    • If the patient is admitted into the hospital, but still in the ED waiting for a bed, hospital visitation and exception guidelines will be followed.
    • Pediatric patients in the Emergency Department may have two parents/guardians present.
  • OB Patients:
    • No visitors under 18 years old. All visitors must show identification and receive a visitor’s badge prior to being allowed on the unit.
    • During labor, two support people are permitted bedside.
    • Following delivery, visitation may occur between 8 a.m. and 8 p.m.
      • Up to an additional four visitors (designated by the patient) are allowed. However, no more than three
        visitors at the bedside at a time.
  • End-of-Life Patients: Two visitors at a time are permitted to be with the patient. Additional exceptions may be made; ask the unit staff.
  • Surgical and Ambulatory Procedure Patients: Prior to surgery, one support person and one visitor may be at patient’s bedside. During surgery, visitor/support person may stay in the waiting room until the procedure is completed or patient is discharged.
  • Inpatient Pediatric Patients: Two designated individuals during visiting hours. For overnight guidelines or
    COVID-positive patients, ask the unit staff
  • Inpatient Pediatric Patients: Two designated individuals during visiting hours. For overnight guidelines or COVID-positive patients, ask the unit staff. 

Hospital Masking Guidelines: 

  • A hospital-issued mask (we will provide) must be worn at all times including when you are in the patient's room. Visitors who fail to comply will be asked to leave the premises.
  • Wear your mask correctly - nose and mouth must be covered. 
  • Individuals who are sick or suspected of having COVID may not visit.
  • Wash your hands often:
    • Wash with soap for at least 20 seconds.
    • Use sanitizer – ask for some if none is available to you.
    • When you leave the hospital, wash your hands after visiting.

For questions, call (585) 396-6663 from 8 a.m. to 8 p.m.


Have questions about infection control and what is being done to protect your loved one from COVID-19?

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