COVID-19 Exposure. What should I do?

Do you have questions about COVID-19 exposure? This may help: COVID-19 Exposure? Q&A: What do I do?


   Emergency? Call 911


Emergency Medicine

Expert Care for the Unexpected

The state-of-the-art Emergency Department at F.F. Thompson Hospital is located within the Golisano Center for Emergency and Diagnostic Medicine and features:

  • All private rooms
  • An expert and professional staff trained in emergency and trauma care
  • A SANE (sexual assault nurse examiner) program
  • Magnet®-designated nurses
  • A modern, warm environment
  • Plenty of free parking

The Hawks Emergency Department is a New York State–designated Stroke Center, and was awarded the American Heart Association/American Stroke Association’s Get With The Guidelines Stroke Gold Plus Achievement Award in 2022 for commitment to excellence in stroke care.

The Emergency Department has a “hub” design with the medical staff unit in the center and its 24 patient rooms arranged in a circle around it, keeping caregivers close to patients. There are four nurse’s stations where nurses and technicians work as teams assigned to specific patient rooms, allowing them to provide the most responsive care possible. Thompson’s E.D. treats approximately 28,000 patients annually.

To make it easier for patients to recognize the professionals assigned to your care, each group of caregivers wears a different color uniform:

  • Physicians’ uniforms are white
  • Nurses’ are blue
  • Technicians’ are green

The E.D. is complemented by our Urgent Care Centers, which are part of F.F. Thompson Hospital. The Centers offer night, weekend and some holiday hours for situations that require prompt care but are not life-threatening.

Make a Gift

Learn the difference. Use our at-a-glance comparison to help you decide which type of care is needed for your condition.
 Urgent or Emergency Care use our comparison sheet if you need to

Stroke: Know the signs

Remember FAST.

Face: is one side drooping?
Arms: is one arm hard to lift?
Speech: is speech slurred or confused?
Time: quick actions saves brain cells.

CALL 9-1-1.

If you think it's a stroke - or even if you think it might be - call 9-1-1.
Don't go back to bed.
Don't wait.
Call Immediately

Trust Your EMT.

Your EMT will take you or your loved one to the nearest Stroke Center that meets your needs.

Know the Signs


NYS Designated Stroke Center

2017 Get with the Guidelines Stroke Gold Plus