UR Thompson’s Intensive Care Unit is a specialized adult medical and surgical care facility for patients who need continuous monitoring, intensive nursing care, complex medical decision making and/or advanced respiratory support.
Opening in March of 2020, our state-of-the-art ICU is equipped to provide safe, high-quality, personalized care utilizing the most advanced bedside monitoring equipment and ventilators. Our staff is uniquely skilled in treating patients with challenging, complex conditions.
The ICU was designed around the premise of Patient-Family Centered Care. Our highly qualified team tailors care to each individual and their family’s needs. We know that having a loved one in Intensive Care can be overwhelming and emotional. We strive to communicate openly and often, with understanding and empathy. We take our responsibility to help family members very seriously.
We offer call-in hours 24 hours a day at (585) 396-6580. This allows the family spokesperson to call for updates on the progress of their loved one. A pin number will be provided to ensure privacy and HIPPA compliance. The spokesperson will need to provide the PIN number every time a phone update is requested. We ask that, if possible, you avoid calling for updates or asking questions of the health care team during the hours of 6:30 am to 8:30 am, as well as 6:30 pm to 8:30 pm, to support our change of shift report. We appreciate your cooperation.
We kindly request you identify one family "spokesperson" at the time of the patient's admission to the ICU, to aid in communication flow and maximize the time we spend providing patient care.
Patients may allow family members or visitors to photograph, film or record the patient while in the hospital. The patient must be able to consent to photography and recording. The Hospital expressly reserves the right to suspend this privilege if in the judgement of the Hospital staff, the care of the patient my be impaired. Staff may not be recorded without their specific knowledge and permission. Recording may not take place when staff is providing treatment or having a discussion with any patient.
Thompson Hospital Visiting hours are 8am-8pm daily.
The ICU staff believes that family involvement in a loved one’s care benefits their well-being. FF Thompson ICU accommodates flexible visitation for patients' families to best fit the needs of each individual patient. We ask that you partner with us to help make patient care and safety our first priority. We request that patients receive no more than two visitors at a time. Children under 12 years of age may not be permitted to visit the ICU.
Our goal is to provide the highest quality care for your loved one. If you have questions or concerns, please feel free to discuss them with us.
Our team rounds together daily, typically between beginning at 9AM
Justin Weis, MD Alexandra Adams, MD Joshua Mauro, MD
Michelle Marks, MD
Aaron Lampkin, MD
Everett Porter, MD
Jessica Falk, NP
Anne Finch, PA
Jennifer Mercandetti, NP
Jamie A. Pica NP
Dana Rojek, NP
Eric M. Thomas, PA
Kelli Wilder-Outlaw, NP
Chad Woodworth, PA