How to Contact Elected Officials

A number of families of M.M. Ewing Continuing Care Center residents have expressed interest in contacting state and federal lawmakers with their concerns regarding guidelines for nursing homes during the COVID-19 response.

As promised by UR Medicine Thompson Health Vice President of Long-Term Care Amy Daly during a teleconference with families on Aug. 13, Thompson is providing the contact information for a number of officials.

CLICK HERE for a PDF with information.

Have questions about infection control and what is being done to protect your loved one from COVID-19?

Email, or



MM Ewing Continuing Care Interim Visitation Policy

The M.M. Ewing Continuing Care Center will resume restricted visitation on Thursday, Feb. 4, 2021. Visitors must have a negative test result within the last seven days, visits are still supervised, socially distanced, time limited and limited to 2 people at a time. This resumption date may change so please check back for updates. Video visits and weekly telephone updates continue as usual.


Once visitation resumes, residents' families will be contacted to schedule a designated visitation session per New York State Department of Health Skilled Nursing Home Visitation guidelines (7/10/2020)(9/17/2020)(2/01/2021).

The safety of our residents, visitors and staff remains a top priority. We are asking that all visitors review the documents below, prior to their scheduled visit of MMECCC residents.

UPON ARRIVAL: Park and call (585) 396-6795 to let staff know you have arrived. You will receive further instructions at that time. Please don a mask as soon as you exit your car.

ENTERING THE BUILDING: Only scheduled visitors or those approved for end of life visits can enter building. An intercom is now located in the vestibule, connecting you to a receptionist. Any items being left for a loved one should be clearly marked with the resident's name and avenue, and left on the table in our vestibule. Our receptionist will retrieve the items once the vestibule is clear and will disinfect them, to the extent possible, prior to delivery to the resident. 

End of life visitations continue to be limited to one visitor. The MMECCC procedure continues to follow the New York State Department of Health: Health Advisory from 3/13/2020 up to and through 9/17/2020 Guidance.  We ask that all end of life visitors review these documents.

All visitors must monitor for signs and symptoms of respiratory infection for at least 14 days after visiting.If symptoms occur, the nursing home must immediately be notified of the last visit date, individuals they were in contact with, and locations visited within the facility. 

NYS COVID-19 Reopening Safety Plan (02/01/2021)

MMECCC COVID Visitation Policy (09/21/2020)

Visitation Fact Sheet (02/02/2021)

COVID-19 Screening Questionnaire: Visitor/Associate (11/19/2020)


COVID-19 Update

Have questions about infection control and what is being done to protect your loved one from COVID-19?

Email,, or

July 10, 2020
Important CCC Visitation Update

June 23, 2020
CCC Family Update

June 16, 2020
Beautician Services Update

June 1, 2020
June update Letter to CCC Residents' Families

May 20, 2020
Letter to CCC Residents' Families

April 29, 2020
Letter to CCC Residents and Families

April 24, 2020
Letter to Families of CCC Residents

April 15, 2020
Letter to CCC Families

March 27, 2020
COVID-19 Testing Letter to CCC Families

March 16, 2020
COVID-19 letter we sent to our CCC residents and families. 

M.M. Ewing Continuing Care Center

Specialized services to meet every need

M.M. Ewing Continuing Care Center, near scenic Canandaigua Lake, is a not-for-profit residential health care facility offering quality skilled nursing, and rehabilitation care in a clean, safe and pleasant environment. M.M. Ewing Continuing Care Center has 178 skilled nursing beds on five avenues: Lakeview, Pines, Gardens, Meadows and the Skilled Transitional Unit.

The associates at M.M. Ewing Continuing Care Center specialize in caring for those who need daily nursing care. Single and semi-private accommodations are available with community dining and activity areas to encourage socialization while meeting individual needs and preferences.

Dedicated, licensed professionals and caregivers work closely with each other and each family to deliver the best possible care while maintaining the resident's individual dignity and independence. Residents are assured convenient access to acute care including outpatient diagnostic and therapeutic services through affiliation with the adjacent F.F. Thompson Hospital.

Our services include:

  • Post-Hospital Services to help individuals requiring rehabilitation or restoration recover from illness, surgery and hospital stays.
  • Dementia Care for those suffering from dementia/Alzheimer’s.
  • Long-Term Services for individuals who need 24-hour skilled nursing care.

The Continuing Care Center is a past recipient of the Alzheimer's Association of Rochester Quality of Life Award....Outstanding Residential Provider.

If you would like more information regarding the choices that M.M. Ewing Continuing Care Center offers click here to contact us or call (585) 396-6021. You may also download an application for admissions to the Continuing Care Center by visiting the M.M. Ewing Admissions page


Stay in touch with your loved one!

Health-E-Grams – available through our website – are a great option for visitors who are under the weather, live out of town or otherwise unable to visit.

Click here to send a resident a Health-E-Gram

Coronavirus (COVID-19): Visitor Restrictions, Resources and Updates        How to Help