Talk to your provider about your prescriptions/renewals at the time of your appointment. Make sure the provider prescribes enough medicine to get you through to your next appointment. For exceptions, allow 48–72 hours notice for prescription renewals. Please avoid calling Monday morning for prescription requests. The best time to call is between 10 a.m. – 4 p.m. Tuesday – Friday.
When calling in your prescriptions, please have the following information available:
Your personal Primary Care Provider can best meet your needs during the business day. After Hours, if your need is life threatening, proceed to the nearest emergency room. No call to the provider is necessary before proceeding to the Emergency Room.
For urgent problems that cannot wait for the following business day, there is a Thompson Health Provider on call. You can reach this provider by calling the practice telephone number and listening to the recorded message. The on call physician will not call in antibiotics or narcotics.