My Thompson Health

Thompson Health Primary Care, Pediatrics & OBGYN Patients

Scheduling an appointment via the web

As we all adjust to changes that the COVID-19 pandemic is bringing to our lives, we have set up an online form for our patients to communicate with your physician's office. Fill out the form and submit. Submissions will be monitored Monday-Friday during regular business hours. Your provider will decide whether a televisit or in-office visit is most appropriate.

Patient appointment request form


Access to Care Options

Click the link below to review the letter that was sent informing patients about easy connections to care and our office visitor policy.

COVID-19 Patient Letter (March 24, 2020)

Thompson Health Electronic Patient Portals

Thompson Health believes that every patient should have easy, instant access to his or her health information at any time.  You can safely and confidentially access your health information from the portals below. 


For Thompson Outpatient Practices

Sign in to your Thompson Medical Practice portal below.

Outpatient Practice
Patient Portal


If you are a patient of:

  • Canandaigua Family Practice
  • Canandaigua Medical Group - OB-GYN (18+)
  • Canandaigua Medical Group - Internal Medicine (18+) 
  • Canandaigua Medical Group Pediatrics
  • Farmington Family Medicine
  • Finger Lakes Family Care
  • Geneva Crossing Family Practice
  • Honeoye Family Practice
  • Lima Family Practice
  • Macedon Family Practice
  • Midlakes Medical Care
  • Shortsville Family Practice
  • Victor Family Practice
URMC MyChart
Sign in to your MyChart below or request access to get started.




Coronavirus (COVID-19): Visitation Policies  |  Updates  |  Vaccine Information/J&J Vaccination Statement      How to Help