Our Medical Practices are Still Open!

Chronic and other medical issues don’t take a break during pandemics and it’s very important to address any health issues while they’re minor rather than having them turn into a more serious situation.

We are actively evaluating already-scheduled appointments – converting most to online video or telephone appointments – and we can do the same with any immediate health concerns you or your family members may have.

Please don’t wait! Reach out to our office if you need us. We have several options to treat you without you having to come into the office. And in the instance where we feel it’s vital that you do come into the office, rest assured that we have taken every precaution to keep you safe.

Appointments and inquiries can be made in the following ways:

Your provider will decide whether a telephone call, online video visit or in-office visit is most appropriate for your situation. Healthcare insurers are now covering telemedicine (online video) visits to help you maintain access to care during the pandemic.

UR Medicine Thompson Health is here to support the health and well-being of our community during this difficult time. Again, we are eager to meet your needs and especially eager to head off any health concerns that have the potential of worsening if care is delayed.

F.F. Thompson Medical Practices (April 9, 2020)

* It is important that you keep up with your prescribed medications. Remember that the drive-thru at CMG Pharmacy is also open at 335 Parrish Street in Canandaigua. No need to even get out of your car.

F.F. Thompson Primary Care

 Part of F.F. Thompson Hospital 

 At Thompson’s Primary Care Practices, our goal is to provide exceptional and compassionate health care for children and adults of all ages. We are committed to quality, personalized patient care in a pleasant environment while responding to the health care needs of our patients for information, access and service.
Our primary care services consist of practices in internal, family medicine and pediatrics. All practices are departments of and operated by F.F. Thompson Hospital.

Family Medicine practitioners care for every member of your family at every stage of life. We address the physical, emotional, mental, and social needs of children, adolescents, adults, and seniors. And we understand how family dynamics can affect each member's health and well-being.

 We have Family Medicine Practices located in:

Canandaigua Family Practice
3170 West Street, Suite 100
Canandaigua, NY 14424

Farmington Family Medicine
5505 State Route 96
Farmington, NY 14425

Finger Lakes Family Care
23 North Street, Suite 5
Canandaigua, NY 14424

Honeoye Family Practice
3 Honeoye Commons
Honeoye, NY 14471

Lima Family Practice
7325 Community Drive
Lima, NY 14485

Macedon Family Practice
1033 State Route 31
Macedon, NY 14502

Midlakes Medical Care
16 East Main Street
Clifton Springs, NY 14432

Shortsville Family Practice
15 Canandaigua Street
Shortsville, NY 14548

Victor Family Practice
53 West Main Street
Victor, NY 14564

Internal Medicine provide medical care for adult patients over the age of 18. Our doctors are board certified in Internal Medicine.  

 We have an Internal Medicine Practice located in:

Canandaigua Medical Group
335 Parrish Street
Canandaigua, NY 14424


Pediatrics offers exceptional healthcare services for children from newborn through adolescence. These specially-trained physicians are called Pediatricians.  

 We have a Pediatric Practice located in:

Canandaigua Medical Group
335 Parrish Street
Canandaigua, NY 14424
1160 Corporate Drive 
Farmington, NY 14425



The following F.F. Thompson Hospital’s primary care practices are certified Level 3 Patient-Centered Medical Homes, or PCMH: Canandaigua Family Practice, Farmington Family Medicine, Finger Lakes Family Care, Honeoye Family Practice, Lima Family Practice, Macedon Family Pactice, Midlakes Medical Care, Shortsville Family Practice, Victor Family Practice.

Canandaigua Medical Group Internal Medicine and Pediatrics are going through the process for certification.

Please click on the link provided to learn more about what certified Level 3 Patient-Centered Medical Homes, or PCMH means for you and your family.

Our medical professional teams include physicians, physician assistants and nurse practitioners.

Call Your Provider for Access!

Family Practice Patient Portal

Accepting New Patients

The following practices are accepting new patients.

Please print out our Patient Registration Form (pdf), fill it out and bring it with you.


Attention Parents/Guardians of Pediatric Patients:

If you need to send your child to their appointment with another caregiver, please download and read our policy and authorization form