Mission, Vision & Values


Thompson Health

To continuously improve the health of the residents and communities of the Finger Lakes and the surrounding region.

F.F. Thompson Hospital

F.F. Thompson Hospital is a community hospital which exists to serve the health care needs of the people in partnership with regional health care providers. F.F. Thompson Hospital serves as the center of a health care network to provide a full range of health care services and to improve community health.

M.M. Ewing Continuing Care Center

M.M. Ewing Continuing Care Center is dedicated to providing a continuum of long-term, rehabilitative, and related services to the community while respecting the dignity and individuality of those served.

FFTH Properties and Services, Inc.

FFTH Properties and Services, Inc. plans, develops, implements, owns, and manages health-related business ventures and services in support of the financial and business needs of Thompson Health.

F.F.T. Senior Communities, Inc.

F.F.T. Senior Communities, Inc. is a senior living environment comprised of independent and enriched living apartments and services. A variety of activities and personal services are provided to promote lifelong learning for a vibrant and secure community.

F.F. Thompson Foundation, Inc.

F.F. Thompson Foundation, Inc., a not-for-profit corporation, is committed to achieving philanthropic support for the services and priority needs of the System’s affiliated tax-exempt corporations and to overseeing the management of restricted and unrestricted funds of the Foundation.

Thompson Health Vision

To become the leading community healthcare system in western New York

Thompson Health CARES Values

  • Commitment is to our customer. Our customer is the patient and resident, family, doctor, client, associate, volunteer and visitor – anyone to whom we provide service.
  • Actions speak louder than words. We act in a professional and timely manner and are accountable for our own behavior and that of our colleagues.
  • Respect: We treat every person with dignity, honor and appreciation. We avoid every intrusion into their privacy and hold their personal information in confidence.
  • Excellence: Our System is continuously providing outstanding care and exceptional service.
  • Service: We serve with pride, creating a responsive and healing environment. This is what our team is all about.