Patients with COVID or respiratory symptoms, or who are awaiting COVID test results, are required to wear a mask at all times in all locations.
Question? Call 585-396-6663 daily from 8 a.m. to 8 p.m.
COVID-19 Pre-procedure and pre-surgery testing requirements for F.F. Thompson Hospital*
COVID-19 Related Testing Costs
Think you may be infected?
If you have a fever, cough, or new shortness of breath and are concerned about COVID-19,
follow these steps from the CDC to help prevent your infection from spreading to people in your home and community.
BEFORE visiting your provider's office, Urgent Care, or the Emergency Room,
CALL your health care provider,
or the UR Medicine COVID-19 support line at 1-888-928-0011 for advice.
Have questions about infection control and what is being done to protect your loved one from COVID-19?
Email email@example.com, firstname.lastname@example.org, or email@example.com.
Coronavirus Disease 2019 (COVID-19) is a new infectious disease not previously found in humans before the outbreak began in Wuhan, China, in December 2019. There are several coronaviruses known to cause upper respiratory infections, from the common cold to more severe disease such as SARS and MERS.
COVID-19 symptoms may appear in 2-14 days after exposure to the virus. The virus may cause respiratory symptoms such as:
The virus spreads from person to person by small droplets in the air when an infected person coughs or sneezes. It can also spread on surfaces, although this is considered less common.
While COVID-19 is grabbing the headlines, seasonal influenza remains a very real threat.
In order to protect yourself and others from the spread of all respiratory viruses currently circulating, please continue the following actions:
Supplies of personal protective equipment (PPE), including gloves, masks and gowns, are closely monitored. Critical diagnostic and medical equipment is also monitored. Shortages are expected and conservation measures that respects patient and staff safety have been put in place across the health system.
Thompson Health has brought together a multidisciplinary team to monitor, plan and prepare. We follow all guidance set forth by the NYS Department of Health and CDC and will continue to do so. We will adjust our response accordingly as the situation changes.
The health and safety of our staff is vital to the health and safety of our community. Staff are trained in prevention measures when treating patients who have potentially infectious conditions. Thompson Health also actively promotes hand hygiene for hospital staff.