Stay updated on Thompson Health’s public vaccine distribution plan.
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Coronavirus Vaccination

Coronavirus vaccines are a powerful tool that will help our community and the world fight the COVID-19 pandemic. URMC will distribute coronavirus vaccines according to federal and state guidelines, which are designed to ensure that the most vulnerable in our community, as well as essential frontline workers, are vaccinated early.

As the availability of approved vaccines increases in 2021, we plan to provide a coronavirus vaccination to any Thompson Health patient who wants one. No need to contact your provider’s office; we will provide more information, including when and where you can receive a vaccine, as it becomes available. In the meantime, we must continue to wear masksavoid close contact with others and wash hands frequently to help prevent the spread of the virus in our community.

Please note that while Thompson Health is a location for COVID vaccine clinics, we have no say in who is invited to these early phase clinics for specific audiences (healthcare workers, EMS, group home residents, etc.). New York State Department of Health is sending vaccine invitations directly to those individuals classified as high exposure risk.


Learn more by clicking the links below:

Safety & Efficacy


To learn more about Thompson Health’s vaccine distribution plan, please register your email above.

Thompson Stands Prepared for COVID-19 Vaccine Distribution



Vaccine Update 1/11/2021

Now that New York has entered Phase 1B of its vaccine roll-out, eligible groups include doctors, nurses and health care workers, people age 75 and over, first responders, teachers, public transit workers, grocery store workers and public safety workers. PLEASE NOTE: All vaccinations are by appointment only. 

People age 75 and over will primarily be vaccinated at pharmacies and other sites that are part of a “retail network.” You must use this online tool to find a location. Beginning at 4 p.m. today (January 11), the state’s COVID-19 Vaccination Hotline will open for scheduling vaccination appointments for eligible New Yorkers: 1-833-NYS-4-VAX (1-833-697-4829).

Public employees (for example, police officers, public school teachers and MTA employees) will primarily be vaccinated through their groups’ relevant health programs or as organized by their unions.

Healthcare workers who are part of Phase 1A will continue to be vaccinated at hospitals and other clinical settings.

While the vaccination process is underway, every New Yorker should wear a mask, social distance and avoid small and large gatherings.

Letter to our friends from Michael F. Stapleton, Jr., President/CEO

January 6, 2021

Dear Friends of Thompson,

In addition to meeting the ongoing healthcare needs of our community during these unprecedented times, the associates of Thompson Health have been going above and beyond to provide COVID-19 vaccinations in accordance with New York State Department of Health mandates and guidelines. 

While F.F. Thompson Hospital serves as a location for COVID-19 vaccination clinics, we have no say in determining who is eligible to receive the vaccine. Eligibility is determined by the New York State Department of Health and not by the hospitals dispensing the vaccines. The process is strictly enforced and no leeway is possible.

Vaccines are being made available in a phased roll-out. This means a rigorous, prioritized list has been created based on people’s exposure risks and other factors. We are currently in Phase 1A. 

How Can I See if I’m Currently Eligible to Receive the Vaccine?

You can see who is included in each of the vaccine roll-out phases and determine your eligibility by clicking here

We will continue to offer clinics and will continue working with the New York State Department of Health to receive ongoing allotments of both the Pfizer and Moderna vaccines. Please bear with us as we move as quickly and safely as we can through this incredibly large and complicated undertaking. If you have remaining questions, please contact your local Health Department. 

If you’d like to stay informed of Thompson’s own vaccine clinics, please register your email address above. In the meantime, continue to wear masks, avoid close contact with others and wash hands frequently to help prevent the spread of the virus in our community. Please stay safe. 

Best wishes for good health,

Michael F. Stapleton, Jr. FACHE
UR Medicine Thompson Health  

Vaccination update

Thompson Health has administered nearly 1,800 COVID-19 vaccinations in a phased approach, based on eligibility determined by the New York State Department of Health and not by the hospitals dispensing the vaccines. The process is strictly enforced and no leeway is possible.

COVID-19 Exposure. What should I do?

Do you have questions about COVID-19 exposure? This may help: COVID-19 Exposure? Q&A: What do I do?

COVID-19 Related Testing Costs


Think you may be infected?

If you have a fever, cough, or new shortness of breath and are concerned about COVID-19,
follow these steps from the CDC  to help prevent your infection from spreading to people in your home and community.

BEFORE visiting your provider's office, Urgent Care, or the Emergency Room,
CALL your health care provider,

or the UR Medicine COVID-19 support line at 1-888-928-0011 for advice.



Have questions about infection control and what is being done to protect your loved one from COVID-19?

Email, or

What is the Coronavirus Disease?

Coronavirus Disease 2019 (COVID-19) is a new infectious disease not previously found in humans before the outbreak began in Wuhan, China, in December 2019. There are several coronaviruses known to cause upper respiratory infections, from the common cold  to more severe disease such as SARS and MERS.


COVID-19 symptoms may appear in 2-14 days after exposure to the virus. The virus may cause respiratory symptoms such as:

  • Coughing
  • High Fever
  • Breathing Problems
  • Shortness of breath
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell


How does it spread?

The virus spreads from person to person by small droplets in the air when an infected person coughs or sneezes. It can also spread on surfaces, although this is considered less common. 


While COVID-19 is grabbing the headlines, seasonal influenza remains a very real threat.

In order to protect yourself and others from the spread of all respiratory viruses currently circulating, please continue the following actions:

  • Be vigilant about proper hand hygiene.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with those who are sick.
  • Stay home if you are sick.
  • Cover your cough.
  • Clean and disinfect frequently-touched surfaces.

Coronavirus (COVID-19): Resources and Updates  View Latest Updates from URMC




Supplies of personal protective equipment (PPE), including gloves, masks and gowns, are closely monitored. Critical diagnostic and medical equipment is also monitored. Shortages are expected and conservation measures that respects patient and staff safety have been put in place across the health system.

Response Team

Thompson Health has brought together a multidisciplinary team to monitor, plan and prepare. We follow all guidance set forth by the NYS Department of Health and CDC and will continue to do so. We will adjust our response accordingly as the situation changes.

Medical Center Staff

The health and safety of our staff is vital to the health and safety of our community. Staff are trained in prevention measures when treating patients who have potentially infectious conditions. Thompson Health also actively promotes hand hygiene for hospital staff.

CDC Updates

image of Coronavirus Disease 2019 (COVID-19)