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Welcome to the Thompson HealthMy Health eRecord Patient Portal
Thompson Health believes that every patient should have easy, instant access to his or her health information at any time.
My Health eRecord offers two different patient portals to let you safely and confidentially access your health information from your computer through the use of this secure portal.
Please choose your portal from below.
Click hereFOR Thompson Health Family Practice, Rheumatology and Primary Care Patients
Thompson Health medical practices offers My Health eRecord - Medent version, a secure online portal to access portions of your medical records, as well as communicate with your practice.
To activate your account please contact your Primary Care doctor's office to receive your unique activation code. Once you have received the code you can create your own username, password and other login information used to verify your identity.
Participating Thompson Practices:
Thompson Health offers My Health eRecord, a secure online tool for you to access portions of your personal medical record. Note that this tool is available for patients who were admitted as an inpatient or observation patient to F.F. Thompson Hospital after April 1, 2014.
Once you have completed the activation form and you have been discharged from the hospital, an email from RelayHealth will be sent to you within three business days. In this email there will be instructions on how to access your clinical information.
Should you have any difficulty registering for this service please email firstname.lastname@example.org or call the support line at (585) 919-3849. Hours are Monday - Friday from 8:30 am - 3:30 pm. If you send or leave a message after hours, you will receive an answer the next business day.
Frequently Asked Questions