How Your payment is applied

Your bill may contain charges from more than one UR Medicine provider, or you may have an unpaid bill with Strong Memorial Hospital, Highland Hospital, and/or the University of Rochester Medical Faculty Group. If that is the case, your payment will be applied to your oldest outstanding balance first. If you would like to specify which balance your payment should apply to, please call our Patient Financial Services Team at 585-758-7650 or 888-925-4301 or make your payment through MyChart.

Online Bill Pay


Preferred Method - MyChart

With our new MyChart bill pay option, you can quickly and easily pay your bill online. Log in to view all of your hospital charges, sign up for paperless billing, set up payment plans, and more.


Traditional Method: Online Bill Pay

Please have your statement in front of you. Scroll down and choose the image that matches the statement you want to pay. Be sure to click on the correct bill below; payment processing may be delayed if the wrong image is selected.