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Patient Portal - General Information
The Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor's office – similar to online banking accounts – where the information you view pulls from your own personal medical record. With the patient portal you will be able to:
You will need access to a computer connected to the internet and an up-to-date browser such as Internet Explorer or Safari. You will also need an email address which will only be used to notify you when you have a new message in your portal account. It is treated with the same privacy and care as your health records. We recommend that you use an email address to which only you have access.
To activate your account, please contact your specific doctor’s office to receive your unique activation code. Once you have received the code, you can create your own username, password, and other login information used to verify your identity.
The Patient Portal helps you take a more active role in your health care. Having a patient portal account helps the practice:
We take great care to make sure your health information is kept private and secure. The Patient Portal uses HTTPS to provide encrypted communication between you and your doctor's office. Access to your portal account is controlled through secure access codes, personal IDs, and passwords. Only you will have access to the login information needed to view your account.
(for all Primary Care practices except Canandaigua Medical Group)